Case Manager Worcester

Position: Case Manager, 40Hrs- Worcester
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** Exemption Status:
** Non-Exempt
** Hiring Range:**$0.00 - $0.00
** Schedule Details:
** Holidays - Every Third Holiday, Monday through Friday, On Call - Required, Weekends - Every Third Weekend
** Scheduled

Hours:

** 8am-5pm
** Shift:
** 1 - Day Shift, 8 Hours (United States of America)
*
* Hours:

** 40
* * Cost Center:
** 71000 - 0823 PACT 2
** Union:
** SEIU Local 509 Community Health Link This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.
** Responsibilities:
*** Develop and maintain rapport with individuals
* Provide telephone outreach and home/community visits if needed.
* Provide “hands-on” case management support to clients, including providing short-term transportation to support engagement with providers and social services.
* Link individuals to resources and valuable information to improve health and wellness.
* Help advocate for individuals to improve their access to care.
* Complete required written documentation per program expectations.
* Perform case management tasks utilizing life experiences to help and aid the understanding of both the consumer population and to staff.
* Provide peer support services such as information, training, and advocacy to assist individuals regain control over their own lives and their recovery process
* Facilitate mutual support and self-help groups
* Demonstrate an ability to develop respectful interpersonal relationships with consumers while maintaining appropriate boundaries.
* Help guide consumers in developing WRAP and or other wellness plans
* Provide supervision for consumers while on the unit.
* Assist consumers with researching placement and benefit options.
* Assist consumers with applying for and securing housing and benefits.
* Assist with and contribute to multi-disciplinary planning.
* Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors.
*
* Qualifications:

**
* ** Grade C02 Case Manager I:
** Associate degree in Human Services or HSD or HISET.
* ** Grade C04:
Case Manager II:
** Requires a Bachelor’s degree; preferably in the field of psychology or human services.
* Experience working with addictions and mental health issues.
* Effective communication and listening skills.
* Comfortable working independently and within a group.
* Flexible yet organized.
* Bilingual (Spanish/English or Vietnamese/English) a plus.
* Must have a current valid US-issued driver's license and the ability to provide registered, inspected, and insured automobiles for work-related purposes including transporting clients in your vehicle.
* HSD or equivalent is required for this role.  An associate degree or bachelor's degree in the human service field is desired.
* Ability to hire, train, supervise, and evaluate program staff and to ensure that required competencies are maintained.
* Ability to oversee clinical operations including behavioral and rehabilitative treatment planning for mental health and substance abuse clients.
* Demonstrate effective communication with consumers, staff, peers, and other professionals.
* Operate the program efficiently and effectively ensuring compliance with BSAS, DPH, HUD, DMH, and MAP regulatory requirements.
* All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click
* Community Healthlink is an Affirmative Action/ Equal…