Room Service Attendant, University Mixed Shift

Overview

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status: Non-Exempt
Hiring Range: $0.00 - $0.00

Note:

final offer may vary within this range based on experience, skills, qualifications, and internal equity considerations.
Schedule Details: Sunday through Saturday
Scheduled

Hours:

3:30p – 8:00p
Shift: 4 - Mixed Shift, 12 Hours (United States of America)
Hours: 16
Cost Center: 10020 - 5030 Food Services Kitchen
Union: UFCW (United Food and Commercial Workers)
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone is a Caregiver.

At UMass Memorial Health, everyone is a caregiver—regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Management in communicating patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

• Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays. Assists patients with proper positioning of food tray, reviews menu selections with patient and opens items as necessary.
• Loads and pushes hot and cold food trucks to and from patient units. Transports related equipment to appropriate areas. Loads and operates cart lifts, dumbwaiters and elevators.
• Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner. Adjusts menus accordingly for modified diets. Reviews individual diet prescriptions with patients, as applicable. Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions.
• Retrieves all patient trays and delivers them to the main kitchen. Cleans and restocks cart.
• Utilizes computerized menu planning system to generate current diet order lists. Verifies accuracy with unit charge nurse and/or designee.

License/Certification/

Education:

Required:

Preferred:

• High School education or equivalent.

Experience/

Skills:

Required:

• Excellent communication and interpersonal skills.
• Ability to read, write and speak English.
• Ability to perform multiple tasks under time constraints and constant interruption.
• Basic knowledge of unit weights and measures and basic mathematical functions.

Preferred:

• Prior experience in a patient care capacity strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.