Residential Counselor; Crisis Stabilization Unit - Evenings
Listed on 2026-01-17
-
Healthcare
Mental Health, Community Health
Exemption Status: Non-Exempt
Hiring Range: $20.00 - $33.15
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details: Friday, Monday, Saturday, Sunday
Scheduled
Hours:
3p - 11:30p
Shift: 2 - Evening Shift, 8 Hours (United States of America)
Hours: 32
Cost Center: 71000 - 0671 CCS Worcester
Union: SEIU Local 509 Community Health Link
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
About UMass Memorial HealthAt UMass Memorial Health, everyone is a caregiver—regardless of title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other.
Core FunctionFunctions as a member of the treatment team by assisting with the implementation of treatment services. This includes but is not limited to monitoring daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.
Major Responsibilities- Performs duties using recovery-oriented principles.
- Demonstrates person-centered strength-based communication and relationship with clients.
- Communicates effectively with staff, peers, and other professionals.
- Observes, documents, teaches, and responds to mental and physical health needs, including community living skills.
- Serves as a residential counselor for the specified number of residents as directed.
- Creates a safe therapeutic milieu by fostering a culture of recovery.
- Implements treatment plans; interventions and properly documents using progress/service notes.
- Grade C02:
Residential Counselor I—High school diploma, GED, or HiSet required. - Grade C04:
Residential Counselor II—Bachelor's degree preferred in psychology or human services.
- For Faith House, Beryl's House, and Orchard Street—Current valid US-Issued driver’s license.
- For Adult Community Clinical Services (ACCS) Division—Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related transportation including client transport in a personal vehicle or a company vehicle.
- For MYR, Detox, TSS (Transitional Support Services), CSS (Clinical Stabilization Service), CSU (Crisis Stabilization Units), and ATS (Acute Treatment Services)—Driving is not a requirement.
- Must be able to pass a CORI background check.
- MYR, Beryl's House, Faith House, Orchard Street—Must be able to pass a CORI and a DCF/CPS background check.
- Associate’s degree.
- If working in a Substance Use Program—Certification in addiction counseling or at least two years of experience in the substance abuse field.
- Demonstrates person-centered strength-based communication and relationship with clients.
- Demonstrates effective communication with staff, peers, and other professionals.
- Observes, documents, teaches, and responds to mental and physical health needs, including community living skills.
- Awake Overnight Residential Counselors—Must remain awake and alert during the overnight shift to provide a safe and healthy environment for staff and co-workers.
- Previous human services experience.
- If working in a Substance Use Program—Understanding of addiction and recovery.
Work is considered medium. May be required to lift up to 10 lbs frequently and up to 20 lbs occasionally. Work is indoors in a patient-facing environment.
Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are an equal opportunity and affirmative action employer and encourage applications from individuals with varied experiences, perspectives, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
We will make every effort to respond to your request for disability assistance as soon as possible. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition.
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