Patient Care Technician II- Inpatient, North Pavilion

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Exemption Status: Non-Exempt

Hiring Range: $19.74 - $30.80

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations
.

Schedule Details:

• Holidays - Every Other Holiday, Monday through Friday
• Weekends - Every Other Weekend

Scheduled

Hours:

7a-3p

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10020 - 1545 PAV 4 and 5

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus. A member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, the Patient Care Technician I provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. To become a PCT II, a caregiver must meet the full competencies outlined by the Nursing Professional Practice.

• Provides clear, timely communication to the RN regarding observations and changes seen in patients (e.g., skin condition, vital signs, mental status).
• Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment; works to de‑escalate patients and, if unsuccessful, participates in restraints in accordance with training and education.
• Assists patients with daily living activities such as personal hygiene, ambulation, meals, and nourishment.
• Assists in moving, lifting, positioning, and transporting patients using proper safety techniques and body mechanics.
• Maintains patient safety by performing safety checks, using fall‑prevention devices/strategies, and following the Restraint Policy for restrained patients.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oximetry) and measures patients' height and weight.
• Performs EKGs, Point of Care (POC) tests, and bladder scans per hospital standards; collects, labels, and prepares specimens for lab transport.
• Conducts phlebotomy in certain locations.
• Performs unit‑specific procedures (e.g., battery changes for telemetry units, equipment checks, cleaning, storage of supplies).
• Prepares patients for treatments and procedures, sets up equipment, and employs sterile technique when indicated; provides emotional support and cleans up afterward.
• Observes, measures, and records oral food and fluid intake; sets up tube‑feeding solutions and refills bags as directed; empties and records output from Foley catheters, ostomy appliances, and drainage systems; performs ostomy care as directed.
• Demonstrates sensitivity and responsiveness to patients' needs by providing information and building positive rapport.
• Communicates respectfully and appropriately with patients, staff, family, visitors, and others.
• Replenishes patient and unit supplies and equipment as needed.
• Requests assistance from identified resources when more direction is needed.
• Stays current with hospital and unit changes by reviewing communication boards, bulletin boards, posted notices, and UMMHC e‑mails regularly.
• Has the ability to precept new Patient Care Technicians.

• Complies with departmental policies, procedures, and objectives.
• Attends required meetings, conferences, and seminars.
• Utilizes Quality Improvement in daily operations.
• Complies with all health and safety regulations.
• Respects diverse views, demonstrates…