Medical Assistant, Urogynecology

Overview

Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. The role includes workplace education and training to assist providers and the healthcare team in the care of patients.

At UMass Memorial Health, everyone is a caregiver – regardless of title or responsibilities. Exceptional patient care, academic excellence, and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

• Escort patients to examination rooms, record vital signs (blood pressure, temperature, height, weight, etc.) and document patient health status and history.
• Perform EKGs, phlebotomy, and point‑of‑care (POC) tests according to clinic/office standards.
• Prepare, document, and administer non‑intravenous injections as directed or required by office/clinic, within scope of practice.
• Assist in performing routine physical examination or clinical procedures.
• Review laboratory results and ensure abnormal results are immediately brought to the attention of physicians and others, as appropriate.
• Comply with established departmental policies, procedures, and objectives.
• Attend variety of meetings, conferences, and seminars as required or directed.
• Participate in the use of quality improvement in daily operations.
• Comply with all health and safety regulations and requirements.
• Respect diverse views and approaches, demonstrate standards of respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintain regular, reliable, and predictable attendance.
• Perform other similar and related duties as required or directed.

License/Certification/

Education:

• High School Diploma or equivalent.
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or may apply for another position for which they meet the minimum qualifications.
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.).
• Unless certification, licensure or registration is required, an equivalent combination of education and experience providing proficiency in the areas of responsibility listed may be substituted for the above requirements.

Physical Demands and

Environmental Conditions:

Position requires work indoors in a patient care office or clinic environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds. Work is of medium demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Schedule: Monday through Friday, 8:00 AM‑5:30 PM (Day Shift, 8 hours).

Cost Center: 10010 – 4153 Women’s Services Urology.

Union: SHARE (State Healthcare and Research Employees).

Exemption Status: Non‑Exempt.

Hiring Range: $20.60 – $35.28.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.

As an equal opportunity and affirmative action employer, UMass Memorial Health embraces six Standards of Respect: acknowledge, listen, communicate, be responsive, be a team player and be kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.