Patient-Patient Observer

Position Summary

The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to oneself or interfering with his/her care, often referred to as a sitter. Patients requiring a Care Companion may be confused, experiencing symptoms of drug/alcohol withdrawal, at high risk for falling, or at risk for elopement.

• Performs patient observation as assigned.
• Documents patient behavior using the appropriate form/tool.
• Obtains appropriate information at the start of the shift regarding care from the Registered Nurse.
• Adheres to patient conversation guidelines.
• Monitors the safety of the patient and maintains a safe environment as directed by the registered nurse (e.g., maintaining safety position in room, back to door, keeping patients in sight at all times).
• Monitors patient for escalating behavior.
• Accompanies the patient to the bathroom and testing as needed.
• Demonstrates proficiency with the use of bed alarms.
• Places patient’s clothing and belongings in the patient’s closet away from the patient.
• Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
• Observes and reports patient’s status and needs to nurse.
• Remains on duty until relieved by oncoming coverage or the nurse discontinues coverage.
• May be assigned to watch patients that are at risk for suicide.

Years of

Experience:

Entry level.

Language

Skills:

Proficient in English both verbally and written.

Experience:

Previous service industry experience preferred.

Safeguard the privacy and security of patient information. The team member complies with policies and procedures relating to VPNE and the hospital’s privacy and security programs. Bring potential compliance issues to a manager, supervisor, director or VP.

Convey respect for values, preferences, and expressed needs of the patient and family. Communicate and collaborate effectively with patients, families to promote patient health and well‑being.

Consider the individual needs of each person with whom they interact. Interact with sensitivity in the delivery of care/services of diverse populations as needed. Report to work in proper uniform as per departmental standards and/or hospital policy. All Clinical Patient Support team members will maintain a professional, courteous attitude toward patient, co‑workers, and all departments daily.

Foster a “Culture of Safety” through personal ownership and commitment to a safe environment. Demonstrate proper body mechanics in all functions. Understand individual role/responsibilities in the event of a hospital code (e.g., Code Green, Code Red). Perform proper handwashing per CDC guidelines. Utilize appropriate communication to relay any identified patient or staff safety risks. Report patient status to incoming staff in a respectful, professional manner.