Patient Care Tech II - Inpatient, West , Nights

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Exemption Status: Non‑Exempt

Hiring Range: $18.92 – $30.80

Schedule Details: Holidays – Every Other Holiday, Sunday through Saturday;
Weekends – Every Other Weekend

Scheduled

Hours:

11:00 PM – 7:00 AM

Shift: 3 – Night Shift, 8 Hours (United States of America)

Hours: 32

Cost Center: 10010 – 0214 West 3

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver – regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one system in a relentless pursuit of healing for patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, and in keeping with unit‑specific standards, a Patient Care Technician (PCT) provides patient care to meet the personal needs and comfort of patients and assists members of the healthcare team. To become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.

• Provides clear, timely communication to the RN regarding observations and changes seen in patients (e.g., changes in skin condition, vital signs, and/or mental status).
• Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment; uses interventions to de‑escalate patients and, if unsuccessful, participates in restraints per training and education.
• Assists patients with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning and transporting patients using proper safety techniques and body mechanics.
• Maintains patient safety by performing patient safety checks, using fall‑prevention devices/strategies as directed, and following Restraint Policy standards with restrained patients.
• Records vital signs (temperature, pulse, respirations, blood pressure, pulse ox) and measures patients’ height and weight.
• Performs EKGs, Point‑of‑Care tests and bladder scanning per hospital standards; collects, labels, and prepares specimens for lab transport.
• Performs phlebotomy in certain locations.
• Performs unit‑specific procedures (e.g., battery changes for telemetry units, checking equipment status, cleaning equipment between patients, storing supplies).
• Assists RN or Licensed Independent Practitioner with treatments and procedures (preparing patients, setting up equipment/supplies, positioning patients, providing emotional support, and cleaning afterward).
• Observes and records oral food and fluid intake; sets up tube‑feeding solutions, refills bags as directed, records outputs from Foley catheters, ostomy appliances, or drainage systems; performs ostomy care per instructions.
• Demonstrates sensitivity and responsiveness to patients’ needs, acting as information source and building positive rapport.
• Provides respectful, culturally and age‑appropriate communication with patients, staff, family, visitors and others.
• Replenishes patient and unit supplies and equipment.
• Requests assistance from identified resources when more direction is needed.
• Keeps current with hospital and unit changes by reading communication boards, bulletin boards, posted notices and responding to UMMHC e‑mails regularly.
• Can precept new Patient Care Technicians.

• Complies with established department policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views, demonstrates Standards of Respect, and…