Patient Observer Shift Lead

Position Summary

The Patient Observer functions under the direction of the registered Nurse responsible for the patient's care and following the patient's individualized needs. Nursing care is provided to the patient by the nursing staff.

• Oversee the shift of patient observers, ensuring adequate staffing levels and proper distribution of responsibilities.
• Coordinate and assign tasks to team members, providing guidance and support as needed.
• Monitor patients during the night, maintaining a constant presence to ensure their safety and well-being.
• Report to the nursing office for assignment.
• Communicate any change of assignment to the nursing office.
• Perform patient observation as assigned.
• Documents patient's behavior using the appropriate form/tool.
• Obtains appropriate information at the start of the shift regarding care from a Registered Nurse.
• Patient conversation guidelines should be adhered to.
• Be prepared to respond to emergencies or critical situations, following established protocols and ensuring a calm and efficient response (i.e., back to the door) and always keeps patients in sight.
• Monitor patient for escalating behavior.
• Accompany the patient to the bathroom and testing locations as needed.
• Demonstrate proficiency with the use of bed alarms.
• Ensure the patient's clothing and belongings are placed in the patient's closet away from the patient.
• Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
• Observe and report the patient's status and needs to the Nurse.
• Remains on duty until relieved by oncoming coverage or the Nurse discontinues coverage.

• Years of
  
  Experience:
  
  Entry Level
• Language
  
  Skills:
  
  Proficient in English, both verbally and written
• Certifications:
  
  CPR and First Aid

• Safeguard the privacy and security of patient information. The employee complies with policies and procedures relating to SSH's privacy and security programs.
• Bring potential compliance issues to a manager, supervisor, director, or VP.
• Patient and Family Centered Care – Conveys respect for values, preferences, and expressed needs of the patient and family.
• Communicates and collaborates effectively with patients and families to promote patient health and well-being.
• Age & Culture – Considers the individual needs of each person with whom they interact.
• Interacts with sensitivity in delivering care/services to diverse populations as needed.
• Report to work in proper uniform per departmental standards and hospital policy.
• All Clinical Patient Support colleagues will maintain a professional, courteous attitude toward patients, co-workers, and all departments daily.
• Safety Awareness – Foster a "Culture of Safety" through personal ownership and commitment to a safe environment.
• Demonstrate proper body mechanics in all functions.
• Understand individual roles/responsibilities in the event of a hospital code (e.g., Code Green, Code Red).
• Perform proper handwashing per CDC guidelines.
• Utilize Chain of Command to communicate any identified patient or staff safety risks.
• Reports patient status to oncoming staff in a respectful, professional manner.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care