Case Manager- Beryl's Mixed Shift
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for:
UMass Memorial Health
Full Time
position
Listed on 2026-01-27
Job specializations:
-
Healthcare
Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Position: Case Manager- Beryl's House- 40 Hours- Mixed Shift
Exemption Status: Non-Exempt
Hiring Range: $20.00 - $30.51
Schedule Details: Holidays - No Holidays Required, Monday through Friday, Weekends (Saturday and Sunday)
Scheduled
Hours:
Shift: 4 - Mixed Shift, 8 Hours (United States of America)
Hours: 40
Cost Center: 71000 - 0640 Beryl's House
Union: SEIU Local 509 Community Health Link
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.
And everyone, in their own unique way, plays an important part, every day.
Major Responsibilities
Performs comprehensive case‑management intake assessment and develops plans with clients for obtaining services needed.Completes initial behavioral health intake documentation as required by the program, payor, and regulatory bodies.Works collaboratively with the integrated team to coordinate the delivery of appropriate behavioral health and other support services, including coordinating supportive transitions in care providers.Provides ongoing case‑management services to assist clients with obtaining various entitlements and benefits (i.e., SSI (Social Security Insurance), EAEDC (Emergency Aid to Elderly and Children), Mass Health and other health insurance needs, addiction services, and other community resources).Provides transportation assistance to individuals as needed. Assists clients in accessing transportation through existing resources or accessing new resources.Responsible for ensuring that after‑care needs of clients are met through the provision of appropriate referrals for community‑based services including substance‑use disorder, mental health, medical, legal, rehabilitative social & vocational services, advocacy, and coordination of care including ongoing coordination with Central Intake Coordinator around facilitation of after‑care service plans.Provides outreach as designated to community‑based residents.Standard Staffing Level Responsibilities
Complies with established departmental policies, procedures, and objectives.Attends a variety of meetings, conferences, seminars as required or directed.Demonstrates use of quality improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates standards of respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.Maintains regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.All responsibilities are essential job functions.
Position Qualifications License/Certification/Education
Required:
High school diploma/GED.Satisfactory CORI background check.Current valid US‑issued driver’s license and a registered, inspected, and insured automobile for work‑related purposes including transporting clients in a personal vehicle [or a company.Preferred:
Associate’s degree.Experience/Skills
Required:
Ability to develop a working knowledge of CHL’s service lines in order to appropriately triage individuals being assessed for services.Excellent oral communication and computer skills.Ability to multitask. Must possess time‑management skills with a strong sense of prioritization and follow‑through.Requires personal and professional accountability, self‑management, and initiative. Professional integrity and cultural competency.Ability to use office equipment, including copy machines, computers, printers, telephones.Ability to organize complex tasks and meet deadlines.Preferred:
Prior experience in a behavioral health or social services setting.Basic knowledge of CHL services and insurance…
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