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Director of Audio Visual Services, Worcester MA

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Stagedge
Full Time position
Listed on 2026-02-28
Job specializations:
  • Design & Architecture
    Digital Media / Production
Salary/Wage Range or Industry Benchmark: 65000 - 70000 USD Yearly USD 65000.00 70000.00 YEAR
Job Description & How to Apply Below

Overview

Seeking a Director of AV Services to join the Stagedge team. This role will manage AV Services for a downtown Worcester property and involves managing the audio-visual operation and team to ensure exceptional customer service for the property and client.

Responsibilities
  • Provide AV services for all hotel client events/meetings.
  • Work closely with the hotel sales/events team, attend regular meetings, and present capabilities; provide support during the sales process to ensure clear expectations and scope of work for each client’s meeting.
  • Maintain strong customer service skills and relationships with the hotel’s sales and events team and clients.
  • Direct and manage an onsite team for larger hotel events.
  • Prepare quotes, reconcile, and submit final billing for the hotel.
  • Demonstrate experience in managing and training AV Technicians.
  • Forecast upcoming projects and ensure labor positions are requested and filled through the corporate office; coordinate equipment resources through the corporate office to supplement on-site inventory.
  • Lift requirement: able to lift over 50 lbs without restrictions.
  • Hours may require some night and weekend work.
Qualifications
  • 3-5 years of experience working in and managing AV Services at an in-house property.
  • General technical experience with daily audio-visual equipment setup/operation.
  • Ability to be the point of contact for hotel clients.
Compensation

Annual Salary Range: $65,000–$70,000. Compensation is determined based on factors including technical background in audio-visual, prior relevant experience, and overall industry experience. A comprehensive benefits package is offered.

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