Front Desk Receptionist; Worcester

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2 days ago Be among the first 25 applicants

$16.25/hr - $20.00/hr

Dental Dreams LLC in Worcester, MA is now hiring a full‑time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service.

KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices across the United States. Our mission is to provide high‑quality dental services in first‑class facilities to people in underserved communities. The cornerstone of our success is a talented and dedicated staff.

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• Competitive compensation
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• Medical & Vision Insurance
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• FREE dental treatment at our locations
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• PTO
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• 401K
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• Maintain a high level of customer service at all times
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• Work as part of a team with emphasis on communication
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• Schedule patient appointments per month and daily patient goals
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• Answer phones and confirm appointments
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• Greet and check‑in patients
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• Accurately verify dental benefits
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• Maintain detailed patient records in a fast‑paced environment
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• Collect payments, co‑payments, and deductibles
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• Create insurance claims and submit pre‑authorizations to insurance companies on a timely basis
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• Pull patient charts for future appointments when necessary
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• Maintain a clean and professional office environment
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• Assist with presenting and/or explaining treatment plans
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• Excellent Customer Service experience
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• At least 1 year of recent work experience
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• Previous Receptionist Experience
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• Proficiency with Dentrix and/or Eaglesoft
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• Bilingual (Spanish) – big plus!
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• Previous Dental experience – big plus!
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We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

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• Entry level
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• Full‑time
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• Administrative
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• Medical Practices
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KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.