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Vietnamese Speaking Account Advisor
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM -
Sales
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Key Responsibilities Manage a portfolio of high-value customers, ensuring smooth onboarding and ongoing support Identify expansion opportunities and generate new sales through upselling and cross-selling Provide exceptional customer support and deliver a positive customer experience across multiple channels
Required Qualifications Bilingual proficiency in Vietnamese 3+ years of experience in account management or customer success with Vietnamese customers Strong understanding of customer onboarding and support processes Analytical mindset with experience measuring adoption and engagement metrics Ability to influence and build trust across multiple teams and regions
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