Client Success Supervisor
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Key Responsibilities Lead and support a team of Client Success Coordinators and Account Managers to ensure timely service delivery Conduct training and development for team members to improve client service skills Collaborate with various departments to enhance the overall client experience
Required Qualifications Bachelor's Degree in business or related field Minimum 1 year of supervisory experience At least 2 years of experience in customer/client service Strong background in roles with increasing responsibility and demonstrated leadership capabilities Experience in telephone-based customer service and leading in a virtual environment is a plus
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