EMS Dispatcher​/Coms Specialist, Communications Center, Per Diem

EMS Dispatcher/Coms Specialist, Communications Center, Per Diem page is loaded## EMS Dispatcher/Coms Specialist, Communications Center, Per Diem remote type:
On-site (100% Onsite) locations:
Worcester, MA University Campus time type:
Part time posted on:
Posted Todayjob requisition :
R#
** Exemption Status:
** Non-Exempt
** Hiring Range:**$0.00 - $0.00

Please note that the final offer may vary within this range based on a candidate’s
** experience, skills, qualifications, and internal equity considerations**.
** Schedule Details:
** Sunday through Saturday
** Scheduled

Hours:

** Mixed Shifts, As Needed
** Shift:
** 4 - Mixed Shift, 12 Hours (United States of America)
*
* Hours:

** 0
* * Cost Center:
** 10020 - 2364 Communications Center This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Provides emergency communications and emergency medical dispatch instruction in accordance with all required protocols for E-911 for the Worcester Regional Emergency Communications Center (WRECC), Town of Shrewsbury, as well as dispatching and flight coordination for UMass Memorial Life Flight and other North East Air Alliance aeromedical programs who may require communications assistance.
** Major Responsibilities:
*** Receives E-911 calls from the WRECC and the Town of Shrewsbury. Verifies the caller’s address and call back number and provides Emergency Medical Dispatch instruction to all callers in a timely fashion. Dispatches the closest appropriate level emergency ambulance to the caller’s location. Enters all calls and times into the Computer Aided Dispatch Program. Triages simultaneous calls to the appropriate services as directed.
* Coordinates the appropriate first responder, such as Worcester/Shrewsbury Police or Fire, to allow for the most effective and efficient response to an emergency in the City of Worcester.
* Receives requests and dispatches emergency helicopters. Gathers pertinent patient information. Establishes helicopter landing zones. Determines landing zone latitude/longitude using computer mapping program and relays to the flight crew. Develops flight plans for all flights. Ensures of a safe landing zone prior to the aircraft arrival. Coordinates all ground transportation of a patient to and from the helicopters. Reads aviation weather forecasts as requested by the pilot on duty.
* Obtains and verifies acceptance of all helicopter patients into the receiving hospital. Performs conference call with the sending agency’s physician and a UMass Memorial accepting physician gathering patient information during the call for the flight crew.
* Enters all calls into a helicopter computer aided dispatch program. Monitors aircraft and if necessary, obtains the aircraft’s latitude and longitude and plots this information onto an aviation sectional map.
** Position

Qualifications:

**** License/Certification/

Education:

***
* Required:

*** High school graduate.
* Must obtain and maintain the following certifications within 1-2 months of employment as a condition of employment:  Current Enhanced E-911 certificate from the Massachusetts Statewide Emergency Telecommunications board.  Current APCO Public Safety Telecommunicator 1 certificate.  Current Emergency Medical Dispatch/Pre arrival Instruction Certificate from the International Academies of Emergency Dispatch.  CPR certification.
** Preferred:
*** Massachusetts certified EMT-Basic.
** Experience/

Skills:

***
* Required:

*** Exceptional customer service skills which include strong interpersonal and communication skills.
* Ability to interact with…