Hybrid Commercial Insurance Service Specialist

A staffing firm is looking for a Service Representative in Worcester, MA. This hybrid position involves managing customer contact and providing timely service to policyholders and agents. Candidates should have 2+ years of customer service experience, preferably in the commercial insurance sector. Strong communication skills, both written and verbal, are essential. The role includes a variety of responsibilities such as responding to inquiries, processing Certificate of Insurance requests, and conducting outbound calls.

The ideal candidate will thrive in a fast-paced team setting.
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