Front Desk Receptionist

Benefits:

• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Reporting to the Chief Operating Officer the Front Desk Receptionist will work closely with staff of Meryl’s Safe Haven supporting shelter sites in Worcester and will provide support to ensure efficient operation in the office environment. This role involves multi-tasking between front desk responsibilities and assisting staff as needed.

• Manage the front desk by greeting families, answering phone calls, and perform general office duties, such as filing, data entry, scheduling appointments and inventory.
• Providing support to COO and Service Coordinator in scheduling appointments for families.
• Assist with administrative duties including correspondence, reports and presentations.
• Utilize computerized systems for data entry and record keeping.
• Provide excellent customer service to families and visitors ensuring sign in and sign outs.
• Assist staff with tasks such as new family orientation, room checks, and completing documentation, as needed.
• Perform other related duties as assigned.

• Passion working with economically disadvantaged, culturally diverse, and at-risk families and youth
• Excellent customer service
• Organizational, interpersonal, oral, and written communication skills Preferred:

  Bilingual (English/Spanish, English/Haitian Creole, English/Portuguese)