Medical Receptionist

We are a friendly GP surgery working over two sites in Worcester and we are looking for reliable and motivated individuals to join our reception team at Henwick Halt Medical Centre.

Core hours of practice, are 7.30am - 19.00pm across 5 days.

We are looking for a part time Medical Receptionist to work 28.5 hours per week, as below:

• Monday 8am - 13.00pm
• Tuesday 8am - 12.30pm
• Thursday 14.00pm - 19.00pm

Candidateswill need to have excellent communication skills and be computer literate. Weare looking for someone who is confident in their ability, hardworking and someone who is eager to learn and shows initiative. Previous experience ofworking within a GP Practice would be helpful, but is not essential.

Severn Valley Medical Practice is a well organised, forward thinking practice who offer a friendly atmosphere and competitive salary. We have a list size of approximately 21,983 patients in Worcester across two sites. We have a strong GP, ANP and nurse team supported by management, admin and reception.

Main Duties of the Job:

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• Maintaining and monitoring the practice appointment system
• Arranging face-to-face/telephone appointment requests, visits/telephone consultations and directing callers to the appropriate healthcare professional
• Processing emails
• Processing repeat prescriptions in accordance with practice guidelines
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Providing clerical assistance to practice staff as required, including word/data processing, filing and photocopying

• Educated to GCSE level (or equivalent)
• English and Maths grade A to C
• Previous experience working in GP Practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.