Student Housing Assistant Manager

Student Housing Assistant Manager - up to $25/hr

Join a leading university’s Resident Life Department as a Student Housing Assistant Manager, supporting housing operations for the Worcester Campus.

• Start ASAP with a pay of up to $25/hr and a weekly pay structure
• Opportunity to interact and assist students and faculty across the campus
• Good role to utilize your database skills as well as get exposure to specific tools

• Manage housing assignments for year‑round residential operations.
• Ensure billing, inventory, and student assignments are accurately recorded in the proprietary system.
• Oversee the Resident Life inbox, responding to inquiries regarding housing needs.
• Manage key inventory, distributing keys for move‑ins/move‑outs, and issuing fees for lost keys.
• Administer parking assignments, issue permits, bill student accounts, and maintain records in the database.
• Provide customer service via phone and email, assisting students and faculty with housing‑related questions.

• 2+ years of operational experience, preferably in an academic or student‑services environment.
• Experience working with Microsoft Excel or similar spreadsheet program.
• Prior experience handling customer service inquiries in a professional setting.

• Experience in higher education or student housing administration.
• Background in inventory or billing coordination.
• Candidates with a background in Property Management or Leasing are welcome for consideration.

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.