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Bed Assignment Coordinator
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-01-12
Listing for:
Hahhh
Full Time, Part Time
position Listed on 2026-01-12
Job specializations:
-
Administrative/Clerical
Medical Receptionist, Healthcare Administration -
Healthcare
Medical Receptionist, Healthcare Administration
Job Description & How to Apply Below
On-site (100% Onsite) locations:
Worcester, MAposted on:
Posted Yesterday job requisition :
R# # #
** Exemption Status:
** Non-Exempt
** Schedule Details:
** Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend
** Scheduled
Hours:
** 7am-7pm, 7pm-7am
** Shift:
** 1 - Day Shift, 12.5 Hours (United States of America)
*
* Hours:
** 32
* * Cost Center:
** 10020 - 6226 Transfer Center
** Union:
** SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.
And everyone, in their own unique way, plays an important part, every day.
Part time/ full time opportunities available. 12 Hour days/nights shift available
Performs a variety of duties to coordinate the assignment of beds UMMMC-wide for patients being admitted to the hospital. Tracks patients awaiting admission, facilitates patient admission from on-site and outside facilities. Captures admission information including demographics and updates hospital registration and related availability alert systems.
I. Major Responsibilities:
1. Receives and triages phone calls from the full range of internal and external admission points including the ER, OR, Clinics, and Short Stay. Logs all incoming requests. Receives and triages phone calls to appropriate providers during emergency situations. Updates multiple Reservation Request Lists within the bed management system. Adds patients awaiting admission to UMMMC to the reservation list.
2. Enters intake patient information into the bed management system. Provides bed status updates and alerts Care Connection staff when bed is identified.
3. Creates reservation requests for patients as needed, including urgent admits from clinics, home, and other facilities.etc. Monitors bed availability. Alerts supervisors and/or nursing leaders when additional resources are needed.
4. Prioritizes requests on the Reservation Request List in accordance with department practice and policies. Applies functional knowledge of inpatient hospital units on the UMass Memorial Medical Center campuses. Triages patients accepted for admissions. Utilizing knowledge of patient diagnoses and physician preferences, determines the most appropriate unit to admit the patient to.
5. Escalates priority issues to Care Connection Center Director and/or Manager as needed.
Escalates room turnover issues to housekeeping supervisors as needed.
6. Registers patients (e.g. direct transfers) by entering information into the computer-based patient registration, and bed management system. Inputs demographic and insurance information when available. Follows up to correct discrepancies as required.
7. Books appropriate beds on both campuses for patients on the Reservation Request List. Admits patients in the bed management system. Completes necessary admissions paperwork for admitted patients, including preparing patient bracelets and cards. May reassign patients based on changes noted in acuity when patient arrives at the hospital.
8. Provides relevant patient information to the admitting unit to facilitate the patient’s care upon arrival including estimated time of arrival, condition, special precautions, and admission instructions.
9. May assist families/visitors in locating admitted patients and/or with hotel arrangements in accordance with hospital/departmental policy. 10. Reconciles the hospital census, verifying that patients are listed in the correct beds within the bed management system. Ensures PACU and ED boarders are in the correct…
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