Veterinary Receptionist - Cleveland Road Animal Hospital

At Cleveland Road Animal Hospital, our mission is to provide the highest level of small animal care, and we invite you to join a team recognized for excellence. We are proud to be an AAHA Accredited practice, a designation reflecting our dedication to elevated medical standards and continuous improvement. This commitment is recognized by our community, evidenced by our excellent 4.6-star Google rating.

We are looking for passionate teammates ready to contribute to this legacy of trust in Wooster, Ohio, and who want to grow their career with purpose. As part of a larger network of hospitals, you gain immediate access to extensive resources designed to help you succeed. We understand that your professional development is essential, which is why we offer robust support programs.

Whether you are aiming to become a credentialed technician or seeking mentorship to transition into a leadership role, you will find the educational backing and internal consultation access needed to achieve your specific career goals. We focus on providing a supportive environment where all teammates can do their best work. The quality of medicine is paramount at Cleveland Road Animal Hospital.

Our AAHA accreditation assures that you will be practicing within rigorous guidelines focused purely on small animal veterinary medicine. You will have access to modern diagnostic tools and opportunities for complex case management supported by internal specialty consultation services available throughout our network. We are committed to fostering a clinical environment that supports sophisticated case workups and the continuous refinement of your medical skill set.

Wooster, Ohio, offers a welcoming community setting where you can establish deep professional and personal roots. Located southwest of Akron, Wooster provides a comfortable lifestyle while ensuring connectivity to major metropolitan areas. This is a place where you can find a true balance between a dedicated professional life at a respected AAHA hospital and a rich, supportive community experience. We look forward to welcoming you to Wooster.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions:
  You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits…