Breakfast Attendant - TownePlace Suites

Breakfast Attendant – Towne Place Suites, Woodstock, ON!

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Towne Place Suites, Woodstock, ON!

Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
• Responsible for greeting every guest/customer with a smile and positive attitude.
• Prepare and present items, organize and maintain a clean service area, clean tables, and follow all health codes.
• Ensure guests are dealt with in a professional, consistent manner; diplomatically handle difficult situations and people.
• Ensure the entire food selection is available daily and adhere to hours of operation.
• Monitor and inspect all food & beverage deliveries, ensuring portion controls are adhered to.
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
• Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
• Assist with daily/weekly/monthly food and beverage inventories.
• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible, and mature in conduct and behavior.
• Be understanding, encouraging and friendly with all co‑workers.
• Be self‑motivated and use time wisely.
• Maintain open line of communications with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by supervisor.

High School diploma / Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

• Speak, read, write and understand the primary language(s) used in the workplace.
• Read and write to facilitate the communication process.
• Possess good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions generated on a computer.
• Knowledge of hotel food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Possess basic computational ability.
• Possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.
• Working knowledge of federal, state and local laws governing equal employment opportunity, civil rights, occupational safety and health, wage and hour issues, and labor relations.
• Knowledge of provincial regulations regarding health policies.
• Work in moderate indoor environments (temperature controlled by hotel environmental systems).
• Stand and exert well‑paced mobility for up to 4 hours.
• Operate within limited space and reach different floors of the hotel in a timely manner.
• Lift up to 50 lbs on a regular and continuing basis.
• Bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Engage in grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing with visual acuity.
• Communicate continuously with guests, supervisors and subordinates.
• Visual functions of near vision and depth perception are required.
• Manual dexterity to use and operate all necessary equipment.
• Food handler's permit if required by state law.
• Ability to obtain and/or maintain Alcohol Awareness training, if required by state law or brand standard.

• Starting Wage: $18.00
• Team driven and values based culture
• Medical/Dental coverage
• Vacation & Holiday Pay
• Same‑day pay available
• Career growth opportunities / Manager Training Program
• Reduced room rates throughout the portfolio
• Third‑party perks (movie tickets, attractions, other)
• Employee assistance program
• Employee discount
• Life insurance
• Parental leave
• Referral program