Pharmacy Tech​/Program Support Coordinator

Pharmacy Tech/Program Support Coordinator – Care Med Specialty Pharmacy, Woodridge, IL

Full‑time position, Monday to Friday daytime hours.

Starting pay $22/hr plus quarterly incentive bonuses and a $500 bonus for obtaining CPhT and/or CPhT‑ADV credentials.

We offer a variety of benefits including:

• Medical, Dental, Vision
• 401(k) with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company‑paid life, short‑term and long‑term disability

• Receives and coordinates all program referrals and performs activities such as savings card activation, insurance verification, test claims, prescription billing, and billing error resolution.
• Provides prior authorization assistance and customer service.
• Serves as primary contact for patient and physician calls, and forwards clinical calls to staff pharmacists.
• Documents and notates all updates in patient profiles.
• Handles customer complaints, documents, and forwards to appropriate team members.
• Ensures prescriptions are billed in accordance with Medicare/DMEPOS, federal, state, and local regulations.
• Communicates with the Department Supervisor and/or Program Director on program updates or obstacles.
• Demonstrates excellent verbal/written communication, computer/data entry/software proficiency, interpersonal skills, self‑discipline, attention to detail, and maintains strict confidentiality.
• Works as a team player, accepts and promotes organizational goals with minimal supervision.
• Plans and organizes work effectively, meets productivity requirements within expected time frames, and meets deadlines.
• Demonstrates initiative and strives to continually improve processes and relationships.

• Associates degree or equivalent program from a two‑year college/technical school, or pharmacy/healthcare certificate program (preferred).
• Licensed with the state Board of Pharmacy; PTCB certification preferred.
• Minimum of two years’ pharmacy experience required; retail pharmacy experience preferred.
• Superior customer service level and understanding of department operations.
• Familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic medication names, and IV dosage calculations/day supply.
• Proficient in data entry, verbal skills, computer skills, and learning the department’s software system.