Bilingual Eligibility Screener; Woodland, CA

Overview

Eligibility Screener – Bilingual Required

Compensation: $24.00/hr. + Quarterly Bonus Eligible

Work shift:

Monday–Friday 8:00am–4:30pm (onsite at Woodland Memorial Hospital)

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
• Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
• Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
• Maintain proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of account progress.
• Screen patients and/or patient representatives to determine potential eligibility for Third Party resources.
• Communicate effectively with physicians, case managers, social workers, and hospital business office staff to ensure questions are answered and issues are addressed.
• Educate patients and patient representatives on eligibility requirements, the application process, and verification requirements for applicable programs.
• Maintain a professional relationship with patients and governmental agencies to ensure cooperation and compliance.
• Document pertinent patient information and all work activity in the appropriate systems as dictated by company policies and procedures.
• Ensure accounts are processed in accordance with Eligibility Program standards, client expectations, and all applicable federal and state regulations and guidelines.
• Understand and comply with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

• Willing and able to work inside a hospital, including visiting hospital rooms to complete tasks; must be fully vaccinated (including COVID-19 vaccine and booster), current Flu shot, and willing to undergo drug screening.
• High School diploma or GED (or equivalent in relevant work experience preferred).
• Previous healthcare coverage/eligibility experience preferred.
• Proficient personal computer skills including Microsoft Office.
• Ability to maintain the highest level of confidentiality.
• Bilingual (Spanish) required – job requires communication with Spanish-speaking patients/customers.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work inside a hospital including visiting hospital rooms to complete tasks.
• Ability to work in a team fostered environment and in a multi-tasked environment.
• Ability to prioritize and organize work; ability to adapt to a flexible schedule.

• Office environment within a local hospital.
• Ability to lift and/or move 20 pounds with or without accommodation.
• Heavy walking is required.

Getix Health is a trusted leader in healthcare revenue cycle management with offices across the U.S. and India. We’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we value professionalism, innovation, and people.

• Comprehensive Health Coverage: medical, dental, and vision plans available after 60 days of full-time employment.
• Life & Disability Insurance: basic life/AD&D, short-term and long-term disability coverage; optional voluntary plans.
• 401(k) Plan: eligible after three months of continuous service.
• Paid Time Off (PTO): accrue from the first day of employment.
• Flexible Benefits: customize your benefits package to fit personal and family needs.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER