Broadband Technician

Overview

Broadband Technician I at TDS Telecom.

Location:

Fort Carson, CO and Woodland Park, CO. Pay Range: $22.62 - $33.94 per hour. Sign-On Bonus: $2,000 (Payout terms apply). This position may require in-field support and on-call responsibilities and residence within a 60-minute driving distance from the Fort Carson, CO warehouse.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections.

• Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, relocates; install additional outlets and install or remove equipment (i.e. converters).
• Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for reception of cable and other company services offered for single and multi-family.
• This may include burial of underground broadband facilities utilizing different methods of placement, including excavation or hand digging for the placement of drop facilities to customer premises, streets and right of way and placement of conduit to customer premises, in streets and the right of ways as well as pulling of hardline into conduits after placement of conduits. Position may also be responsible for placement of conduit structure in new subdivision joint trench construction projects.
• Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, FCC, NEC and NESC).
• Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and material after installation is complete.
• Monitor and record system, drop, and in-house leakage; properly record all required information on work orders, surveys, referrals, etc.
• Promote cable, internet, and other company services; educate customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available.
• Clean, maintain, stock, and secure assigned vehicle and equipment.
• Perform other duties as requested by supervisor.

Required Qualifications

• Must have and maintain a valid driver’s license.
• Must follow the TDS attendance guidelines to meet business needs.

Other Qualifications

• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed.
• Upon hire, must successfully pass all components of the Safety Course curriculum.
• Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVWR > 10,000 lbs.
• Reliable and responsible, with a strong work ethic dedicated to a team.
• Practical knowledge/experience with computer applications.
• Familiarity with company products and services.
• Proven organizational skills and ability to multi-task.
• Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
• Ability to work in a fast-paced, dynamic work environment.
• Physical requirements may vary based on company needs: ability to dig, lift and climb.
• Successful completion of the SCTE Broadband Premise Install test within the first 3 months of employment.

Note:

Do you meet all of the Required Qualifications, but aren’t sure if your experience meets the Other Qualifications? We encourage you to apply. If you meet the Required Qualifications and believe you have what it takes, apply today.

We offer comprehensive benefits to support health, financial well-being, and overall happiness. Associates scheduled to work 20+ hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Gener…