Overnight Shift Manager

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology‑first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and a celebrity roster of tech luminaries and celebrities, including Door Dash co‑founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co‑founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

The Shift Manager reports to the General Manager and is responsible for maintaining a complete understanding of Nabis’s central warehouse processes, along with the nuances of enterprise client relationships as they pertain to fulfillment. They are fully accountable to all KPIs for the shift divisions of their market, must be exceptionally organized, process‑oriented, and a master communicator, and must coach supervisors and associates.

Understanding of fulfillment processes and logistics software is required. The Shift Manager thrives in an environment of intense pressure, short deadlines, and ever‑changing requirements.

The Shift Manager organizes, oversees, and strategizes the daily fulfillment operations of their regional market. They command a 30‑plus person team locally, lead fulfillment teams, and are responsible for the seamless fulfillment of the local market to maintain contract SLAs and triage emergency disruptions. They also work closely with other Nabis hubs and cross‑functionally support the streamlining of all new & existing processes.

Overnight Shift: 10:00 PM to 6:30 AM, Sunday through Thursday

• Ensure the timely and accurate fulfillment of all orders
• Track and manage daily volume to ensure no disruption in SLA compliance
• Track and manage team performance and provide feedback and training to associates as needed
• Manage a large team while monitoring and tracking team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Collaborate with all departments (including Central Op and People) to ensure regular and productive cross‑department communication

The Shift Manager is accountable to KPIs within the Inventory department, including monthly reporting to the General Manager, and tiered engagement with KPIs at all team levels of the local operation (including regular supervisor reporting and documented hourly employee KPI performance conversations). They lead on institutions of tiered metrics and have a full understanding of how metrics connect to company‑wide OKRs.

• Performance Management / Churn
• Training / Succession
• Schedules
• Timesheets
• Overtime

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of a high‑growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow‑up
• Meticulous and detail oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older and must pass a background check
• Monday – Friday on‑site work availability
• Ability to lift 50 lbs., bend, stretch, and twist
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or equivalent work…