Shipping Specialist; Starlink

Overview

Space

X was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today Space

X is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

As a Shipping Specialist, you will be responsible for the expedient movement of designated items needed to support production, test, and launch operations. As a Shipping Specialist, you will play a crucial role in ensuring the efficient and timely delivery of our products to internal and external customers. Your primary responsibilities will include preparing and processing shipments, coordinating logistics, packaging, exception management, risk mitigation, and maintaining and complying with global trade regulations.

• Process outbound material through the ERP system, partnering with appropriate departments to ensure quality and quantity of material is delivered to vendors, staged for shipping, and/or transferred between Space
  
  X locations
• Properly package and manifest parcel, LTL, and large freight as required to ensure product integrity throughout the transportation cycle to the intended destination
• Manifest consignments with information provided by the requestor and schedule movements accordingly based on delivery demand (Fed Ex, UPS, DHL, 3PL vendors, expedite courier services, etc.), ensuring that each package has the correct information and configuration to guarantee intended delivery conditions
• Coordinate with carriers and freight forwarders to schedule pick-up and delivery of shipments
• Prepare shipping labels, packing slips, and other necessary documents for each shipment
• Verify the accuracy of shipping information, including addresses, product quantities, and delivery instructions
• Inspect and package products for shipment, ensuring proper packaging and labeling
• Determine the most cost-effective and efficient shipping methods for each order
• Track and monitor shipments to ensure on-time delivery and resolve any issues or delays, and accurately update required tracking systems (spreadsheets, modules, external data sources)
• Ensure compliance with shipping regulations and requirements:
  • Experience with International Trade, Regulations, and Requirements
  • Understanding of ITAR, EAR, BIS, etc.
  • Experience with International Document Requirements
    • Commercial Invoice
    • Packing Lists
    • COOs
  • Perform cycle counts to ensure proper inventory is allocated in Shipping-owned Incoming/Outgoing areas
  • Responsible for system integrity for all shipments, including coordination with requestor and distribution center(s) to ensure timely product delivery
  • Lead problem-solving initiatives for customers and suppliers related to transportation issues (shipping routes, delayed items, customs clearances, and rush orders)
  • Operate forklifts and material handling equipment per safety procedures to load carriers as required in order to load material onto delivery trucks competently and without incident
  • Evaluate hazardous material and determine applicable methodology and packaging/transporting specifications based on SDS specifications
  • Coordinate with internal delivery system drivers/material handlers to pick up and expedite material to the shipping department to avoid cutoffs and evade flight delays
  • Maintain good customer relationships and provide timely updates on shipments as needed to both the origin and destination
  • Collaborate with team members to identify process improvements and recommend improvement initiatives to the management team

• High school diploma or equivalency certificate
• 3+ years of shipping experience

• Bachelor’s Degree
• Experience in freight and expedited shipping
• Experience with international shipping, export (ITAR, EAR, BIS, etc.), and customs regulations
• Proven experience as a Shipping Specialist or in a similar role with high volume manufacturing, aerospace, automotive, or commercial aircraft environment
• Strong knowledge of shipping procedures, regulations, and documentation
• Familiarity with shipping software and systems, such as UPS World Ship, MyDHL, or Fed…