Salesforce Administrator

Bob’s Heating and Air Conditioning is hiring for the position of Salesforce Administrator.

As our Salesforce Administrator, your job will be responsible for implementing Salesforce. As a core platform it will integrate with Acumatica ERP and other systems to better support our teams and scale while staying true to what makes us successful. This will include deploying Salesforce Service Cloud, Sales Cloud, and Salesforce Field Service at enterprise scale supporting hundreds of users across field and office operations.

You are: an individual with strong platform and data experience who is comfortable working in a hands‑on, operational environment. You will join early in our Salesforce implementation alongside an experienced internal systems administrator who brings deep company knowledge. Your role is to pair Salesforce expertise with operational insight to build a system that works for our teams. This is not a behind‑the‑scenes desk role.

You will work directly with leadership, our implementation partner, and field SMEs to build and support the platform. We are building Salesforce around our process, not changing our business to fit inside Salesforce.

We are: Bob’s Heating & Air Conditioning – the HVAC company with the big colorful logo and the recognizable trucks that you see all over Puget Sound. In its third generation, our family‑owned business has developed into the region’s largest all‑residential HVAC company by providing quality service to our customers since 1957. We also pride ourselves in being one of the leading employers of choice in Western Washington.

• Competitive wages of $85,000‑$105,000 annually, DOE
• Medical/Dental/Vision/Life benefit package for team members and family
• Short‑Term Disability and Long‑Term Disability optional benefit
• 401k Plan with a match of 50% of the first 4%
• Annual performance review, First performance review after 90 days of employment.
• Paid time off Team members will accrue 80 hours of PTO in their first year.
• Six (6) paid holidays

• Work directly with our implementation partner during build and rollout
• Support configuration of Service Cloud, Sales Cloud, and Salesforce Field Service (work orders, scheduling workflows, mobile field operations)
• Translate operational workflows into practical Salesforce configurations
• Raise concerns when system design doesn’t match operations
• Support testing, iteration, and continuous improvement
• Exposure to Titan forms or similar tools is a plus

• Extract and analyze legacy data from Gold Mine (SQL‑based system)
• Write SQL queries to validate, clean, and structure data
• Support structured data migration into Salesforce
• Help define practical data standards and governance
• Balance preserving meaningful history with building a clean, usable system
• Configure Salesforce to support real‑world workflows
• Build reports and dashboards teams actually use
• Support automation and workflow improvements
• Manage users, permissions, and platform governance
• Support configuration across Service Cloud, Sales Cloud, and Field Service alongside the internal systems team

• Work directly with office teams and field SMEs as adoption grows
• Walk to users and assist in person
• Support non‑technical users and simplify workflows
• Stay visible, approachable, and hands‑on

• Bachelor’s degree in Business or Information Systems or a related field, or equivalent combination of education and experience

• Salesforce Certified Administrator is preferred

• Previous experience as a Salesforce Administration
• Advanced knowledge of Salesforce configuration, customization, and integration
• Comfortable working directly with data and SQL
• Detail‑oriented with strong respect for data accuracy
• Builder mindset with willingness to roll up sleeves
• Enjoys working face‑to‑face with users
• Adaptable and comfortable with change

Background check and pre-hire drug screening

Please visit us at  to submit your resume and application.