Tasting Room Lead

Company

Ste Michelle Wine Estates

Woodinville, WA

Sales

A part‑time Tasting Room Lead job in Woodinville, WA at Chateau Ste. Michelle sets the tone for the winery experience and ensures every guest feels a positive and genuine connection.

This is a part‑time, hourly role eligible for tips and requires availability on evenings and weekends.

• Responsible for daily opening and closing procedures, including cash handling and tip entry in an accurate and responsible manner, including at concert field and additional outdoor spaces
• Keep informed on daily happenings regarding the Tasting Room and help keep team up to speed on changes, events, promotions, and special tours/tastings
• Accurately report wine samples and inventory
• Assist with the set‑up, execution/service, and break‑down of special events as requested
• Provide accurate information about our wine club and mailing list while encouraging guests to sign up
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed
• Maintain a clean and sanitary work environment in accordance with state and company guidelines
• Support training and onboarding initiatives by providing instructional feedback to Guest Services team members

• Must be at least 21 years of age with high school diploma or equivalent
• MAST Class 12 Permit and Food Handlers card required
• 3+ years of customer service experience required (retail/hospitality preferred)
• Excellent communication skills with ability to speak comfortably and audibly in front of groups
• High level of experience with problem solving and customer resolution while remaining calm and professional
• Ability to work in a fast‑paced, changing environment
• Goal‑oriented and able to work as part of a team
• Basic computer skills with superior knowledge of Point of Sales (POS) systems
• Must be flexible and available to work varied hours
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted and/or certified by state and/or local regulatory bodies

• Able to lift and carry up to 50 pounds
• Stand, walk for extended periods of time

$21.40 – $27.82 per hour based upon relevant experience.

• Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full‑time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

We Challenge:
We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care:
We put people first - our team, our consumers, our customers, our communities.

We Collaborate:
We believe there is nothing we can accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities!

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC’s “Equal Employment Opportunity is The Law” poster.