Assistant Operations Leader

Overview

About Wonder:
Everything’s on the menu  Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine, from Greek to Thai, and include contributions from renowned chefs. Diners can mix and match dishes from Made by Wonder restaurants or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free.

The best in the business join Wonder to make us the destination for every mealtime moment.

About The Role:

As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in day-to-day operations to ensure smooth functioning and success. You will help create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

• Manage Operations and Drive Results: assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff; recruit and train top talent; aid in achieving operational goals and budget targets; maintain clear communication regarding team achievements, priorities, protocols, and operational changes; optimize staff deployment for maximum efficiency; drive restaurant sales and service efficiency by resolving obstacles; supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing shelf life and product dating guidelines;
  
  commit to ongoing training in kitchen and dining room operations to uphold standards and guidelines.
• Manage Food Safety and Team Member Safety: maintain consistent adherence to food safety and security standards.
• Provide Best in Class Customer Service: ensure all team members deliver excellent customer service.

• At least two years of restaurant supervisor or management experience (Assistant Manager, Restaurant Manager, etc.) in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Demonstrated ability to effectively manage and develop teams of 15+ members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Exhibits effective verbal and written communication skills.
• Strong team player.

• Must be 21 years old and legally authorized to work in the US.
• Must be able to lift 50 pounds.
• Must be able to stand for a full shift while working.
• Must have open availability, including night and weekend availability.
• Must have a current Food Handlers Certification.
• This list of qualifications and requirements also reflects the vetting criteria for our AEDT (Automated Employment Decision Tool).

• Salary Range: $66,500 per year – $76,500 per year.
• Location:
  
  Woodbridge, VA.

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note:

Some benefits vary by state and depend on hours worked.

An AEDT (Automated Employment Decision Tool) is employed to assess applicants. It evaluates tasks relevant to the job, self-rated skill proficiency, and fit for this posting. Additional information about data collection for the AEDT is available in the privacy policy. We retain personal information to manage applications and employment in accordance with our data retention schedule and applicable laws. We may retain information in deidentified or aggregated form as needed for legal or business purposes.