Manager, Social Services - Woodbridge, WA

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent: to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other.

We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

The Manager, Social Services manages the efficient functioning for the assessment, admission, resource activation, and discharge planning on the observation and inpatient units.

This position works in collaboration with the leadership team to ensure the highest quality service provision to the patients. This position works with community stakeholders to optimize the referral and resource process for individuals. This position will provide clinical and administrative oversight to staff members that provide behavioral health services to individuals.

• Manage clinical staff for the 24/7 functioning of the units. Provides coverage for a shift and/or unit when pool staff cannot be utilized. Provides the required clinical supervision to staff providing behavioral health services to individuals.
• May complete psychosocial assessments, treatment, and discharge planning in the absence of a case manager or therapist.
• May provide clinical supervision to unlicensed or master’s level licensed employees in the company who are pursuing licensure, as needed, and contributes to their clinical and professional development.
• Develops, implements, and maintains appropriate clinical programming and delivery of services in collaboration with Medical/Clinical Leadership.
• Maintains a high quality, service-oriented clinical and operational team through hiring, training, planning, and development of social services staff.
• Actively participates in program compliance monitoring and works to ensure both quality and clinical compliance standards are met.
• Monitors flow through the inpatient and observation units and works with facility leadership and/or community partners when internal or external barriers to individual movement or discharge are identified.
• Performs all other duties as assigned.

What You'll Bring:

• Master’s Degree in a behavioral health related field
• Current licensure by Virginia Board of Behavioral Health (LCSW, LPC, or LMFT) and identified as a Clinical Supervisor by respective licensing board
• 5 years of behavioral health or relevant experience
• 1 year of supervisory or management experience
• Must be able to perform Safe Clinch patient restraint techniques
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• State of Virginia Fingerprint Clearance
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if…