Veterinary Client Services - Garden State Vet Services

Overview

Garden State Veterinary Services is hiring Veterinary Client Services - Overnight to support a busy hospital. If you enjoy being part of a team of compassionate, dedicated staff committed to helping animals, this is a great opportunity.

Location: Garden State Veterinary Services, 1200 Route 9, Woodbridge, NJ 07095.

Schedule: Wednesday 4pm – 2:30am, Thursday, Friday, and Saturday 9:30pm – 8am or Sunday – Wednesday 9:30pm – 8am.

• Assist front desk operations as part of the veterinary emergency/specialty practice team.
• Greet clients and set a positive tone for the client experience.
• Check clients in and out of the hospital, book appointments, and handle payments.
• Answer multi-line phone systems and provide courteous customer service in a fast-paced environment.
• Maintain accurate data entry and pay attention to detail.
• Discuss deposits and financial questions with clients when appropriate.
• Collaborate with clinicians and support staff in a respectful, professional manner.

• 2+ years of veterinary or high client-focused service experience required.
• Excellent communication skills; ability to act as liaison between clients and clinical staff.
• Experience handling multiple phone lines and fast-paced customer interactions.
• Strong data entry skills and attention to detail.
• Comfort with discussing deposits and financial questions with clients.
• Empathy, discretion, and professionalism; ability to work in a collaborative environment.
• Commitment to developing long-term relationships with colleagues, clients, and the community.
• Positive attitude and willingness to learn and contribute to a fun, collaborative team.

• Competitive salary based on experience
• Health, dental, and vision insurance with HSA option (some plans paid 100%)
• Maternity/Paternity leave
• Retirement plan (401K) with employer match
• Employee referral bonus
• Paid time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discount for medical care

Equal Opportunity

Employer:

Veritas Veterinary Partners is an equal opportunity employer. In accordance with applicable federal, state, and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All positions require the ability to speak, read, and write English proficiently.

Additional language fluency is preferred but not required.