Assistant Managers - Retail, Auntie Annes, Nathans Starbucks

Overview

Assistant General Manager at Applegreen, USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and a range of food options.

The Assistant General Manager helps the General Manager ensure day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion.

• Deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Supervise non-management associates, assign work, coach and develop shift supervisors, and focus on store-level operation performance.
• Be able to perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Demonstrate strong leadership and organizational skills.
• Address issues in a timely fashion and ensure company policies and procedures are followed.
• Maintain awareness of brand standards, procedures, and protocols to maximize brand/landlord/labor relations.
• Ensure the restaurant looks clean, inviting, and adheres to brand standards.
• Ensure cash management is accurate and processed daily; prepare and deliver reports per company directives.
• Address customer needs and resolve issues to build positive, long-term customer relationships.
• Maintain inventory accuracy by performing spot counts and checks.

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• Excellent customer service abilities and a positive attitude.
• Excellent verbal and written communication skills and sharp business acumen.
• 2+ years of experience in quick service restaurant or similar management operations.
• Flexible and open work schedule.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 lbs.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).

• Entry level

• Full-time

• Strategy/Planning and Information Technology

• Food and Beverage Services

Referrals increase your chances of interviewing at Applegreen (US) Welcome Centers by 2x

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