Technical Product Manager - Identity Verification

Overview

About Us 1

Kosmos is the leader in identity verification, providing a unified platform that combines identity verification and passwordless authentication into a single platform. With 75M+ users, millions of verifications, and 3x growth, we're transforming how organizations verify and authenticate workers, customers, and citizens. We are FedRAMP High Authorized—the only FedRAMP High authorized, Kantara-certified Full Service NIST 800-63-3 digital identity wallet solution—and certified to the highest industry standards including FIDO2, ISO 27001, and SOC II Type
2. Recognized by Gartner as ranking highest for Workforce Use Cases in the 2025 Critical Capabilities for Identity Verification report, 1

Kosmos is trusted by Fortune 100 enterprises across financial services, government, healthcare, insurance, manufacturing, and retail.

Location
: NJ/Hybrid/Remote

Type
:
Full-time

Level
:
Mid to Senior

We’re seeking a Product Manager for Identity Verification to own and drive the roadmap for our Gartner-recognized identity verification platform. This is your chance to shape a product used by millions of users across the world’s leading enterprises, directly influencing how organizations verify identities, prevent fraud, and ensure compliance.

You’ll own the end-to-end product strategy and execution for our identity verification capabilities, balancing customer needs, market trends, regulatory requirements, and technical innovation. This role is ideal for a product leader who wants significant ownership, the ability to move fast, and the opportunity to make a measurable impact at a high-growth Series B startup.

Own the Product Roadmap

• Define and drive the product vision and roadmap for 1
  
  Kosmos’ identity verification platform, prioritizing features that deliver customer value and competitive differentiation
• Set product strategy based on market analysis, customer feedback, competitive intelligence, and business objectives
• Make critical build vs. buy vs. partner decisions that accelerate time-to-market and maximize ROI
• Maintain a healthy backlog aligned to quarterly and annual goals

Drive Product Innovation

• Identify opportunities to enhance document verification capabilities (passports, driver’s licenses, government IDs, etc.) using OCR, computer vision, and AI/ML
• Evolve biometric verification features including liveness detection, facial recognition, and anti-spoofing technologies
• Develop a workflow builder that can scale to help customers build bespoke workflows
• Design seamless verification experiences for workers, customers, and citizens across mobile and web platforms
• Stay ahead of emerging fraud vectors and build defenses into the product

Collaborate Cross-Functionally

• Partner with Engineering to translate product requirements into technical specifications and ensure high-quality delivery
• Work with Design/UX to create frictionless verification experiences that balance security with user convenience
• Collaborate with Sales and Customer Success to understand customer pain points, identify growth areas, and drive adoption
• Engage with Compliance and Legal teams to ensure product meets regulatory requirements across global markets
• Coordinate with Marketing to position features, launch new capabilities, and drive customer awareness

Be Customer-Obsessed

• Conduct customer interviews, usability testing, and data analysis to deeply understand user needs and pain points
• Build strong relationships with key customers and prospects to validate assumptions and gather feedback
• Translate complex technical capabilities into clear value propositions for different personas (IT, security, compliance, end users)
• Monitor product metrics including verification success rates, user drop-off, false positive/negative rates, and customer satisfaction
• Advocate for customers internally and ensure their voice shapes product decisions

Lead with Data

• Define and track KPIs that measure product health, adoption, and business impact
• Analyze product usage data to identify opportunities for optimization and growth
• Conduct A/B tests and experiments to validate hypotheses and improve conversion
• Build business cases for new initiatives,…