Human Resources Representative II

Are we RIGHT for you? The word RIGHT stands for what we VALUE:
Respect, Integrity, Growth, Honesty and Teamwork.

Why join our team? Middlesex Water Company (NASDAQ:

MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation. Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more.

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The HR Representative is responsible for supporting day-to-day Human Resources operations for New Jersey employees across the Enterprise. This position plays a key role in onboarding, benefits administration, employee data management, and compliance support. The role ensures accuracy, timeliness, and confidentiality in all HR-related processes while delivering a positive employee experience. Assist subsidiary locations as needed.

• New Hire Onboarding & Orientation:
  Schedule and conduct New Jersey new-hire onboarding, benefits, and policy orientations. Collect and process new hire paperwork in accordance with established procedures. Provide a welcoming, informative onboarding experience that ensures new hires understand company policies, benefits, and resources.
• HRIS & Employee Data Management:
  Input new hire and employee change data into the HRIS system and ensure accuracy of all personnel records. Maintain up-to-date employee information, including status changes, contact details, and job progression updates.
• Benefits Administration:
  Process New Jersey benefit enrollments, terminations, and changes using Selerix, ensuring all data feeds accurately to carrier systems. Collaborate with the HR Specialist to verify the accuracy of benefits and beneficiary changes and maintain proper documentation. Administer COBRA notifications through the third-party administrator for new hires and employees/dependents losing coverage. Manage New Jersey Commuter Benefit notifications and administration. Communicate and interpret benefits to employees, providing clear guidance and resolving benefit-related inquiries.
• Payroll & Personnel Support:
  Assist Payroll Administrator in the preparation and completion of PSRs for new hires, terminations, and employee changes (deductions, personal data, status, and benefit updates). Prepare PSRs for progressions and coordinate with Payroll to ensure updates are reflected in EBS following approved progression reviews. Process the weekly Fidelity report, submit data to Payroll, and maintain electronic records for the Enterprise. Maintain a current 401(k) loan and hardship withdrawal log and file supporting documents in payroll records.
• Medical & Compliance Records:
  Maintain electronic tracking for Respirator Clearance, Hepatitis A & B, and DOT medical records for new hires, terminations, and transfers. Prepare and submit medical files for new hires and employee benefit changes to the HR Specialist. Administer New Jersey Workers’ Compensation claims and maintain OSHA reporting log;
  Ensure FROI are completed and circulated to the proper recipients.
• Employee Records & Documentation:
  Maintain complete, organized personnel files for all Enterprise employees in accordance with record retention requirements. Manage electronic Employee Policy and Benefits Handbooks for New Jersey companies, ensuring updates reflect current carrier plans, design changes, and compliance updates. Support file maintenance, including purging and preparing older records for storage or shredding.
• Other Administrative Responsibilities:
  Maintain the New Jersey  Program. Complete employment verification requests following receipt of employee authorization. Prepare termination packages for departing employees. Process purchase orders related to HR functions. Provide support to the HR Department as needed, including during Open Enrollment and as backup to the HR…