Veterinary Client Services - Front desk - Overnight

GSVS (Garden State Veterinary Services) is a premier multispecialty veterinary practice, committed to the highest standards of patient care and client service. We are seeking a Client Experience Representative to serve as the welcoming face of our hospital during overnight hours.

Schedule:

Thursday, Friday, Saturday, and Sunday, 4pm - 2:30am.

Salary: $17/hr - $22/hr depending on skills, experience, and credentials.

• Greet clients with professionalism, warmth, and empathy
• Actively listen to client concerns, acknowledge their needs, and provide compassionate support
• Facilitate smooth check‑in and check‑out processes
• Book appointments with attention to detail and efficiency
• Process payments and discuss financial matters with clarity, sensitivity, and respect
• Serve as a liaison between clients and clinical staff, ensuring seamless communication
• Contribute to a positive, team‑focused environment

• 2+ years of high‑level customer service experience REQUIRED (veterinary or medical setting preferred)
• Demonstrated ability to deliver gold‑standard service in a fast‑paced environment
• Exceptional communication, active listening, and interpersonal skills
• Compassionate, client‑focused, and solutions‑oriented
• Professional in appearance, demeanor, and work ethic
• Discreet, honest, and committed to confidentiality
• Eager to collaborate, learn, and grow within a supportive team
• Self‑motivated

• Competitive salary based on your level of experience
• Health, dental, and vision insurance, with HSA option – some plans paid 100%
• Maternity/Paternity leave
• Retirement Plan – 401K with employer match
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discount for medical care

Garden State Veterinary Services is located at 1200 Route 9, Woodbridge, NJ 07095.

Ready to set the standard for client care? Apply today by sending your resume and cover letter.

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.