Assistant Credit Controller, Collections Specialist

Assistant Credit Controller, Collections Specialist

USA - Iselin, Wood Ave, United States. Division:
Air & Sea. Full Time, in-office role at our US Headquarters in Iselin, NJ (Metro Park area).

DSV - Global transport and logistics. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers.

• Portfolio Management: Manage collection requirements for a multi‑million dollar portfolio of accounts.
• Customer Communication: Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable.
• Issue Resolution: Resolve customer discrepancy claims and non‑payment issues by collaborating with Billing and Sales Administration.
• Financial Processing: Process credit card transactions, refunds, adjustments, and prepare recommendations for write‑offs.
• Account Service: Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
• Reporting: Generate status reports detailing portfolio aging and payments.
• Documentation: Prepare required documentation for placing accounts with third‑party collections agents.
• Team Support: Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.

• Minimum of two years of experience in credit and collections.
• Bachelor's or Associate's degree, or equivalent post‑high school education/training.
• Advanced Excel skills; SAP experience is a strong asset.
• Strong oral and written communication skills.
• Ability to handle multiple projects and prioritize tasks effectively.
• Required to interact professionally with customers and internal departments at all times.
• Ability to work both independently and collaboratively as part of a team.
• Knowledge of shipping is preferred but not required.

Full-time, in-office role at our US Headquarters in Iselin, NJ. Remote work is not available.

The expected base pay range is $22.50 – $30.50 per hour.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.

We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA.

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