Business Support Specialist, IT

Business Support Specialist, IT – DSV Global Transport and Logistics

Location:

USA – Iselin, Wood Ave (Iselin, NJ)

Division:
Group | Time Type:
Full Time | Job Posting

Title:

Business Support Specialist, IT | Area:
Regional IT Services – Region AMER |

Reports to:

Sr. Manager, Regional IT Services, Architecture and Projects

Purpose of the job/Overall responsibility:

Provide high‑level administrative support to the Regional IT Services leadership office, managing schedules, coordinating meetings and communications, and facilitating efficient execution of strategic and operational priorities.

Success criteria / KPI:

• Positive feedback from the leadership team on support quality.
• On‑time completion of administrative and coordination tasks without escalation.
• Smooth logistical and administrative support for RITS‑led initiatives.

Key tasks:

• Manage office administration for the Regional IT Services team, ensuring organized workflows and efficient processes.
• Prepare, review, and format presentations, reports and documents for leadership and external audiences.
• Coordinate meetings, events and workshops, including agendas, logistics and follow‑up actions.
• Support budget tracking and expense management for the Regional IT Services Team.
• Assist with internal communications and engagement activities.

Skills:

• Excellent communication, networking and interpersonal skills.
• Highly structured, high energy and service orientation.
• Flexibility and ability to manage cross‑functional and cross‑area interfaces.
• Analytical ability to review complex material and distil core matters.
• Organizational skills (prioritise, plan, assign and control).

Experience:

• Administrative routines and general administration.
• Finance reporting.
• Procurement.
• Working with IT Support organisations.
• Project coordination.

Authority level:

• Coordinate logistical arrangements within approved Direct and manage planning, cross‑regional ADM activities, resource management and personnel assistance to Regional IT Director budgets.

Staff responsibility:

No direct reports; coordinates activities with other colleagues in the region, cluster Directors, regional support functions, administrative staff and project teams.

Internal working relations:

Close collaboration with the Head of Regional IT Services, the Regional IT leadership team and business unit leaders. Regular interaction with internal departments, global IT teams and external stakeholders; collaborates with facility and building management, procurement and compliance teams for site‑related initiatives.

Professional qualifications:

• Diploma or degree in business administration or related field preferred.
• Proven experience in a business support role at senior leadership level.
• Proficiency in MS Office Suite and collaboration tools.

Personal qualifications:

• Excellent organizational and time‑management skills.
• Strong interpersonal and communication abilities.
• Proactive, adaptable and able to work under pressure with competing priorities.
• Ability to manage cross‑functional and cross‑area interfaces.
• Analytical ability to overview complex material and distil core matter.

Compensation:

Expected base pay range: $70,000 – $85,000 annually. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

Benefits:

DSV offers a comprehensive benefits program, including medical, prescription, dental, vision and life insurance; flexible spending accounts (FSAs), health savings accounts (HSAs) where eligible; short‑ and long‑term disability coverage; wellness resources, Employee Assistance Program; 401(k) plan with up to 5% company match; paid time off and paid company holidays.

EEO Statement:

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at

DSV reserves the right to defer or close a vacancy at any time.