Dir, Logistics - Sr GMW

Overview

Our Logistics team provides transport of specimens for over 33 million patients a year at Quest Diagnostics. The Sr Director of Logistics partners with functional leaders in the region to ensure seamless transport of patient specimens. This leadership role is responsible for the daily operations for the regional business, setting strategy in alignment with the region and national logistics team, and partnering with key stakeholders to design and deploy competitive strategies that drive innovation and continuous improvement.

Salary: $150,000–$250,000 base salary + 25% AIP + LTI. Salary offers are based on relevant skills, training, experience, education, and certifications. Successful candidates may also receive an annual performance bonus.

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
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  MINDs mental health program
• Vacation and Health/Flex Time
• 6 holidays plus 1 “MyDay” off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for education
• Career advancement opportunities
• …and much more!

• Drive optimization functionally and across the business, creating innovative solutions with Sales.
• Partner and align with the regional leadership team on logistics priorities and strategic goals, including building a customer‑centric high‑performing team.
• Manage regional logistics operational performance, ensuring continuous improvement of routes and RSR processes & procedures; identify opportunities for improvement and elimination of non‑value‑added tasks.
• Oversee a regional geography of 1.4 million square miles, ~850 employees, and 85 logistics hubs. The Great Midwest region is the largest geographically and second largest in cost.
• Lead and manage the Region Logistics team to ensure compliance with all Quest Diagnostics policies and procedures.
• Manage change implementation, control project scope and timeline, and provide direction and coordination of logistics personnel to ensure projects progress with quality.
• Support logistics teams to ensure new account set‑up, route stop issues, pick‑up service, and route software analysis are consistently reviewed, updated, and optimized.
• Partner with Finance on the logistics P&L to drive profitable growth and cost excellence.
• Develop, review, and interpret operational reports and metrics to assess effectiveness and efficiencies; measure and report on projects’ performance and success.
• Partner and align with the National Logistics team to support priorities and execution of initiatives.
• Effectively translate and communicate organizational objectives to the team.
• Facilitate alignment with the Lab, patient services, and other regional functions to support streamlined operations and route optimizations.
• Develop talent for the logistics team, creating a strong leadership pipeline.
• Lead and drive change.
• Travel within the region to ensure leadership visibility and build a great culture.
• Other duties as assigned.

Bachelor’s degree required. Master’s preferred.

10+ years progressive managerial experience in supply chain, logistics or transportation leadership roles and/or a customer support environment.

• Demonstrated ability to drive innovation solutions and leverage them for growth, with strong business acumen.
• Experience as part of a business team managing a full P&L.
• Experience with Operational Excellence, Lean and Six Sigma certification preferred, or ability to complete green belt training.
• Well organized, detail oriented with proven initiative and self‑starter skills.
• Ability to manage change implementation within a geographically dispersed team and influence without direct authority.
• Originate and develop new ideas to create unique solutions to customer support problems.
• Good judgment in…