Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We are focused on a long-term strategy and transformation plan known as Block Next, emphasizing innovation, client experience, and sustainable growth.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

At H&R Block, we invest in our people by supporting their total well-being. Our benefit offerings help associates plan for their health, wellbeing, and financial needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available.
• Discounts on everyday items and services.
• Benefits with eligibility:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
• Access to additional benefits as applicable.

We are committed to building a Connected Culture where trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work and to belong as part of a larger team. You will be part of an exceptional workplace recognized on Best Companies lists, surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs described by the company.

• Pay Range: $11.00 - $27.00 per hour.

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