Business Development - Engineering

Location: Wednesfield

We are working with a fantastic business in the Midlands. They are expanding the team with a candidate who has a service or sales background and is looking to progress their career within an SME environment. Further training and guidance will be provided to support development.

The successful candidate will play a pivotal role in driving sales growth and supporting the diversification of industry sectors. A key focus will be expanding the customer base while maintaining strong relationships with existing clients. The business is committed to continuous growth, staff retention, and delivering high-quality service to customers.

The Role

* Work collaboratively as part of a team to convert leads generated through marketing activities and exhibitions

* Proactively chase leads and develop key accounts

* Build and maintain strong customer relationships

* Conduct customer site tours to support relationship building

* Confidently carry out customer visits both on and off-site, including delivering company presentations at a corporate level, completing quality audits, and leading shop floor tours

* Conduct market research and gather competitor intelligence

* Negotiate and close sales opportunities

* Liaise with internal engineering teams to ensure a smooth handover of new business projects

* Develop a strong understanding of the customer base, with the ability to grow existing accounts and secure new customers

* Manage and grow accounts with values of up to £2m

* Communicate effectively with colleagues across all departments to resolve issues and relay customer feedback

* Demonstrate confidence in customer-facing situations, both positive and challenging

* Take a proactive approach to achieving sales targets, including customer visits, cold calls, emails, exhibitions, and travel as required

* Complete sales reporting in line with business requirements

* Deliver excellent end-to-end account management, from initial enquiry and quotation through to project handover

* Provide strong after-sales care, including regular customer visits and ongoing telephone contact, with a focus on maximising account potential