Retail Assistant - WHSmith

Overview

Retail Assistant – £14.40ph

Address:
Hilton Park Services, M6 Junction 10A/11, Essington, Wolverhampton, Staffordshire WV11 2AT

Shifts:

11pm to 7am, 3 shifts over 7 days

Are you ready to be our next WHSmith Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

• Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP