Warehouse Supervisor

Main Purpose of the Role

To lead, support and develop warehouse colleagues to achieve safe, efficient and accurate shift operations. You will champion high standards, drive continuous improvement and ensure your team delivers exceptional service in line with the clients.

• Lead, coach and motivate colleagues to create a positive, high-engagement team environment.
• Allocate daily workloads and deploy resources effectively to meet productivity and service targets.
• Promote and embed a culture of continuous improvement across all warehouse processes.
• Partner with Learning & Development to identify skills gaps and support colleague development.
• Monitor and review individual performance, providing feedback, coaching and formal support where required.
• Lead improvement initiatives focused on safety, quality, efficiency and customer experience.
• Conduct investigations, disciplinary meetings and performance-related discussions professionally and in line with policy.
• Manage attendance, sickness and return-to-work processes consistently and fairly.
• Maintain exceptional housekeeping standards and ensure safe working practices across all areas.
• Champion a proactive health and safety culture: “Think Safe, Work Safe, Be Safe