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Approved Premises Manager

Job in Bilston, Wolverhampton, West Midlands, WV98, England, UK
Listing for: Ministry of Justice
Full Time position
Listed on 2026-01-11
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Location: Bilston

Overview

There are 20 Approved Premises sites in Midlands - the merit list may be utilised for other sites. The AP Manager will be responsible for managing an Approved Premises, supervising staff, ensuring compliance with NPS strategy, maintaining a safe environment, and participating in out‑of‑hours standby duty rota. The role requires a commitment to equality and inclusion and adherence to policies regarding sensitive and confidential information.

Responsibilities
  • Provide effective management and leadership to the team.
  • Accountable for quality delivery of good practice and team performance improvement within policy and national standards.
  • Ensure efficient deployment of team resources.
  • Ensure staff meet contract requirements with HMPPS, CRC and local business plans.
  • Analyse and apply performance data proactively to improve function and deliver organisational aims.
  • Manage staff development, attendance, health and safety, employee relations and diversity matters.
  • Ensure AP staff manage risk appropriately and meet public protection standards and targets.
  • Contribute to public protection through multi‑agency arrangements and casework reviews.
  • Manage self‑harm, wellbeing and social care needs of residents, and carry out First Aid as required.
  • Promote a culture of innovation and continuous improvement.
  • Manage financial resources as delegated by the AP Area Manager.
  • Lead work with partners and key stakeholders, represent NPS appropriately.
  • Facilitate effective communication between the AP management team and internal/external partners.
  • Respond positively to concerns of neighbours and the local community.
  • Participate in the stand‑by duty rota and out‑of‑hours response.
  • Ensure effective functioning of contracts for staffing, facilities and estates.
  • Play an active role in corporate management of NPS as part of the AP Management Team.
  • Carry out safeguarding duties for children and adults in accordance with statutory responsibilities.
  • Take on delegated responsibilities or additional duties as appropriate for the grading of the post.
  • Demonstrate pro‑social modelling skills, reinforcing pro‑social behaviour and challenging anti‑social attitudes.
  • Work within the aims and values of NPS and HMPPS.
Behaviours
  • Leadership
  • Developing Self and Others
  • Working Together
  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service
Essential Experience
  • Substantial experience with a proven record of good practice in offender risk assessment and management.
  • Experience of risk management and assessment.
  • Ability to implement health and safety policies.
  • Experience working flexibly within a team to achieve performance targets.
  • Experience providing effective administration and information systems.
  • Demonstrable achievements in managing/supporting change and improving quality and efficiency.
  • Experience championing diversity and inclusiveness internally and externally.
  • Evidence of ability to evaluate practice.
  • Evidence of ability to contribute to policy development.
  • Experience interpreting and applying performance reports.
Technical Requirements and Qualifications
  • Probation Qualification Framework:
    Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
  • Previously recognised qualifications:
    Diploma in Probation Studies;
    Diploma in Social Work (with Probation Option); CQSW (with Probation Option).
  • Evidence of IT skills: ability to interpret and apply performance reports.
Language Requirements

Proficiency in English (English or Welsh in Wales) is required to fulfil all spoken aspects of the role with confidence.

Hybrid Working

The MoJ offers Hybrid Working arrangements where business need allows, blending work from the base location, other MoJ sites, and/or home. The role must be based in the UK. Hybrid arrangements will be discussed with the successful candidate and reviewed regularly.

Benefits
  • Annual Leave: 25 days on appointment, increasing to 30 days after five years (pro‑rata for part‑time and job share posts).
  • Pension:
    Included in the Local Government Pension Scheme (LGPS) via the Greater Manchester Pension Fund.
  • Training:
    Extensive development opportunities provided by the Ministry of Justice.
  • Employee‑run networks covering minority ethnic groups, disability, caring responsibilities, women, LGBTQ+.
  • Family friendly policies: flexible hours, job share, paid paternity, adoption, maternity leave.
  • Voluntary benefits and retail vouchers.
  • Free annual sight tests for employees using computer screens.
Equalities and Inclusion

The post holder must demonstrate a commitment to equality and inclusion and adhere to policies relating to sensitive and confidential information. MoJ is a Disability Confident employer and encourages applicants with disabilities to request reasonable adjustments during the recruitment process.

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