Backup and Storage Engineer

About the team

We are a group of skilled and highly collaborative engineers who work within a fast‑paced and challenging environment. In addition to supporting the foundational services upon which many OSB systems rely, we work on new and exciting projects to help the business meet its objectives. There are opportunities to learn new enterprise technologies such as VMware vSAN, flash based storage arrays and fibre channel communications.

Projects and BAU activities follow a framework set out by ITIL v4 and training and certification would be made available.

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost‑efficient operating model is supported by our wholly‑owned subsidiary OSBIndia.

Alongside passion for our products and customers, we’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.

The Backup & Storage Engineer will provide technical expertise and guidance working closely with technical teams, architects and customers in all areas of data protection. They must be able to provide support to BAU teams in resolving complex issues, restoring data, performance tuning and write and maintain required technical documentation.

This role is within our VMware, Storage and Backup team who provide operational support for our HPE / Dell storage technologies whilst providing the underpinning backup and disaster recovery solutions based within the DCs. You will be working within a team to deliver an outstanding level of Storage & Backup Administration (to manage, maintain, deploy, troubleshoot and support servers, storage & backup systems) across our systems, ensuring that all the systems meet or exceed their SLA's for their customers.

• Ensure enterprise scalability and performance for storage and backup environments through proactive capacity planning, performance control and configuration adjustment.
• Monitoring the ongoing operation of the systems and providing utilisation reports using existing tools to identify problems and corrective actions as needed.
• Monitor performance, errors and warnings on compute and storage systems.
• Maintain storage & compute policies and standards.
• Troubleshoot performance problems and propose short‑term fixes and long‑term solution.
• Ensure the compute & storage estate is kept up to date with regular patching & maintenance of the underlying infrastructure.

We offer a base salary dependent on experience of between £46,000 – £55,000 and a competitive benefits package including :

• Discretionary annual bonus opportunity of up to 15%.
• 28 days annual leave plus bank holidays.
• Contributory pension (8% employer 5% employee).
• Life Assurance (4x salary) plus Group Income Protection.
• Access to Private Medical Insurance and Medical Cash Plan.
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

We are looking for talented individuals who have the experience and knowledge set out below :

• Demonstratable previous experience and knowledge of working with multi‑vendor SAN Storage, Enterprise Backup technologies and connectivity fabric.
• Excellent knowledge in managing corporate backup environments (Dell IDPA / Power Protect Data Manager, Veeam Backup software and Zerto).
• Ability to work independently and troubleshoot complex issues…