Medical Secretary

Medical Secretary

The closing date is 23 March 2026

We are currently looking to recruit to a Medical Secretary post within Black Country Healthcare NHS Foundation Trust, based in the Wolverhampton Locality - Pond Lane.

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to Consultant Psychiatrists and their medical team.

You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will prioritise workload to ensure patients' medical records are kept up-to-date, book appointments, co-ordinate Clinics and home visits, liaise with wards regarding inpatients and complete discharge summaries in a timely manner.

You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required. Please note that full training will be provided on the relevant IT systems.

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

• Adult and older adult mental health services
• Specialist learning disability services
• CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to Consultant Psychiatrists and their respective team in Learning Disabilities.

The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.

The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or be able to demonstrate significant experience in a similar role. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.

• GCSE English Grade C or above
• RSA Level 2/3 typing qualification or equivalent
• AMSPAR

• Experience of working in a healthcare environment with secretarial experience

• Ability to deal with distressed patients over the telephone

• Ability to organise, prioritise workload and meet deadlines

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.