Accounts Receivable and Treasury Query Officer Job Wolverhampton area,England UK,Finance & Banking

Overview

The Royal Wolverhampton NHS Trust and Walsall Healthcare NHS Trust are moving their Financial Services to be provided by NHS Shared Business Services (SBS) under a Finance and Accounting Service. This is an exciting time as we move to a new finance system and look to recruit a team of people who will work across both Trusts to liaise with SBS and help resolve queries within the Trusts.

Working

for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services. We are proud of the diversity of both our staff and the communities we serve, and we are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve health care problems of tomorrow.

We are passionate about diversity of thinking and lived experience, and we have been rated as “Good” by CQC. We have received awards such as The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

All positions are full time, but we offer flexible working options and welcome applications from those looking for part‑time or job share. The role is on a hybrid basis, with approximately 40% of working hours office based.

Responsibilities

Act as a partner contact between NHS SBS and trust organisations, ensuring invoices issued are resolved either by the invoice requester or within the finance team and the wider Trusts.

Co‑ordinate across the finance departments the allocation of cash where SBS could not identify coding, liaising with colleagues and external organisations.

Maintain liaison with Private Patients and Trusts Contract Income Teams to resolve queries promptly to assist with payment.

Attend the regular AR debt‑call meetings with NHS SBS team members and ensure Trust actions are followed up with appropriate managers.

Work with NHS SBS to review debt collection and advise managers on actions to enable SBS to collect cash on behalf of the Trusts.

Review bad debts with SBS and formulate action plans for specific debtors.

Train, support and supervise staff within the Trusts to raise invoice requests within the finance system, providing guidance on coding and VAT.

Process overseas tax claims relating to invoices issued.

Compile debts for write‑off when debt collection options are exhausted and seek approval in line with Trust policy.

Set up customer accounts in the system to enable users in the Trusts to raise invoice requests.

Check validity of urgent payments and process them through NHS SBS for same‑day payment; identify and address recurring trends.

Maintain the Trusts Authorised signatory list, ensuring compliance with standing financial instructions.

Process approved Trust losses and compensations payments through NHS SBS.

Provide timely and accurate information to support monthly reporting of the Trusts’ financial positions.

Reconcile control codes on a monthly basis ensuring accuracy for inclusion on the Trusts balance sheets.

Support the Treasury and Receivables Manager in preparing information for inclusion within the Trusts Statutory Annual Accounts.

Liaise with external and internal auditors and VAT advisors as requested by Treasury and Receivables Manager.

Manage requests for new ledger users, ensuring authorisation and timely inactivation of leavers.

Assist with the NHS Agreement of balances process in accordance with NHS Manual for Accounts, reconciling items and reporting results.

Maintain security profiles for ledgers, ensuring appropriate access and internal controls.

Reset system passwords when self‑service methods have failed.

Collate and provide information on overseas visitors and private patients for Freedom of Information requests.

Collate and provide information on overseas visitors for regular reporting to the Department of Health.

Perform other duties directed by the line manager or senior finance managers, achieving agreed objectives.

Flexible Working

As a major employer in the Black Country and West Birmingham region, we are committed to supporting all employees to achieve a healthy work‑life balance. We will consider all requests to work flexibly, taking into account personal circumstances and service needs. Prospective applicants are encouraged to discuss their circumstances with the Recruiting Manager during onboarding.

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