National Accounts Assistant

About The Role

As a National Accounts Assistant you will work with and assist in controlling TPA Ltd National Account Sales Ledgers within the finance team.

With our aim to be a flexible employer, this role offers hybrid working, 3 days in the office.

• Dealing with key customers to resolve customer return queries.
• Requesting Proof of Delivery/Return documentation, as required by key customers, involving liaison with Parts Alliance member companies/branches and delivering documentation to customers.
• Dealing with key customers and branches in resolving account queries and recovering overdue payments.
• Escalate queries to Regional Directors/Divisional Directors as and when required.
• Liaise with National Accounts Coordinator based in High Wycombe and provide holiday cover when required.
• Allocate payments to TPA sales ledger and investigate any discrepancies
• Complete month end process, account reconciliations and reporting to Group Credit Manager on reasons for non-payment.
• Produce, reconcile and issue monthly statements to key customers.
• Maintain various customer databases.
• Undertake general administration and filing duties as required.
• Maintain a tidy and safe working environment.

40 hours per week, Monday to Friday