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Tier 2 Customer Support Lead

Job in Wolverhampton, West Midlands, WV98, England, UK
Listing for: Culligan International
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading water treatment company in the UK is seeking an experienced Customer Service Team Leader to manage their Tier 2 Specialist Support team. This role involves leading and coaching team members, improving customer service quality, and resolving escalated queries. The ideal candidate will have strong leadership skills, exceptional communication abilities, and proficiency in customer service software. Benefits include holidays, a pension scheme, and multiple employee assistance programs.
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