Referral Co-ordinator

Join to apply for the Referral Co-ordinator role at Children's Social Care, Wokingham

Wokingham Borough Council is looking for a Referral Coordinator to join our dynamic MASH team. This vital role is the first point of contact for concerns about a child’s safety or welfare, ensuring timely and effective responses that make a real difference.

• Take, log, and progress referrals from members of the public and professionals working within prescribed timescales to assess risk and need.
• Gather relevant information from families and partner agencies, provide clear analysis and recommendations, and coordinate next steps – whether that’s escalation for statutory intervention or signposting to early help services.
• Arrange multi-agency meetings, liaise with professionals across health, education, and social care, and maintain strong relationships with partner organisations.
• Support families in distress, demonstrating empathy and resilience.

• Strong organisational skills and attention to detail.
• Experience in children’s services or a similar environment is desirable.
• Knowledge of safeguarding procedures and multi-agency working.
• Excellent communication skills, ability to work under pressure, commitment to safeguarding and confidentiality.

Supportive team, ongoing professional development, chance to make a real impact in the lives of children and families.

Please apply online via the link provided. We do not accept CVs submitted without a fully completed online application form.

Wokingham is an equal opportunities employer.

Additional Information:

• Employer:
  
  Wokingham Borough Council
• Salary: £31,537 - £35,413 per annum
• Location:
  
  Shute End, Wokingham
• Contract:
  
  Permanent
• Full time: 37 hours per week
• DBS Check:
  Enhanced
• Closing Date: 25/01/2026 at 23:00
• Reference: 706687

Contact:
Jennifer.v or Al