Customer Service Representative

Join to apply for the Customer Service Representative role at Everywhen
.

We are looking for a talented Customer Service Representative to join our growing team. You’ll work Monday to Friday, 37.5 hours a week, no weekends or evenings. Basic salary £25,470 plus the benefits of working with the UK’s largest independent insurance brokers.

Initially you will work from our centrally located office in Winnersh. After your training and probation, the role can become hybrid – 3 days in the office, 2 days from home.

• Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e‑mail.
• Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business.
• Support with administration duties such as invoicing, accounts, claims, underwriting.

• A minimum of 2 years office‑based customer service experience.
• Organised with excellent administrative skills.
• Professional with a customer‑focused approach.
• Enjoy working in a team and supporting others to achieve team goals.

In return you will be welcomed and supported by an organisation that cares about you as a person and your wellbeing.

So, what are you waiting for? Apply today and one of our team will be in touch.

Entry level

Full‑time

Other

Insurance

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work.

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies:
We will not pay for unsolicited CVs unless we have a signed agreement and have requested assistance in writing for a specific opening.